The Influence of Leadership, Organizational Commitment and Evaluation Monitoring on the Performance of Regional Apparatus Employees in Buleleng Regency

Authors

  • Desak Putu Suastini Ganesha Education University
  • Komang Krisna Heryanda Ganesha Education University
  • Ni Luh Wayan Sayang Telagawathi Ganesha Education University

DOI:

https://doi.org/10.51967/tanesa.v26i1.3259

Keywords:

Leadership, Organizational Commitment, Evaluation Monitoring, Employee Performance, Quality of Public Services

Abstract

This study aims to analyze the influence of leadership, organizational commitment, and evaluation monitoring on the performance of regional apparatus employees in Buleleng Regency. The quantitative method is used with a survey technique involving regional apparatus employees as respondents. The results of the study show that leadership plays an important role in improving employee performance through effective communication, work motivation, and the formulation of a clear vision. Organizational commitment has been proven to strengthen employee loyalty and responsibility, which has implications for increasing productivity and quality of public services. Evaluation monitoring plays a role in ensuring continuous performance improvement through the provision of constructive feedback and a more transparent accountability system. These three variables interact synergistically in creating a work environment that supports improving employee performance. This study makes a theoretical contribution by confirming the relationship between leadership, organizational commitment, and evaluation monitoring in the context of regional bureaucracy. Practically, the results of this research can be used as a basis for local governments in formulating strategic policies to improve the effectiveness of the work of the apparatus through strengthening leadership capacity, forming an adaptive organizational culture, and implementing a technology-based evaluation system. The recommendations of this study include the development of a more comprehensive leadership training program, the optimization of digital-based performance monitoring systems, and the increase of employee participation in the organizational decision-making process to strengthen their involvement in achieving the institution's goals.

References

Abdul R. (2021). The influence of transformational leadership, competence at work, and job characteristics on the employee performance through organizational commitment: a social exhchange perspective. International Journal of EBusiness and EGovernment Studies, 13(1), 179–201.

Abidin, Z., & Budiono, K. (2023). Pengaruh Gaya Kepemimpinan Disiplin Kerja Lingkungan Kerja Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada Pt. Mitratani Dua Tujuh Jember. Riemba - Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 1(1), 183–196. https://doi.org/10.31967/riemba.v1i1.945

Ahakwa. (2021). The Influence of Employee Engagement, Work Environment and Job Satisfaction on Organizational Commitment and Performance of Employees: A Sampling Weights in PLS path Modelling. SEISENSE Journal of Management, 4(3), 34–62. https://doi.org/10.33215/sjom.v4i3.641

Ali J.K. (2021). Understanding Affective, Normative & Continuance Commitment through the Lens of Training & Development. IRASD Journal of Management, 3(2), 105–113. https://doi.org/10.52131/jom.2021.0302.0030

Anh Vu. (2022). Performance management in the Vietnam public sector: The role of institution, traditional culture and leadership. In International Journal of Public Administration (Vol. 45, Issue 1). https://doi.org/10.1080/01900692.2021.1903499

Bayu H.M. (2025). Sample size determination : Principles and applications for health research. 3(1), 127–143.

Budiantara, I. K., Mitariani, N. W. E., & Imbayani, I. G. A. (2022). Pengaruh Komitmen Organisasi dan Budaya Organisasi Terhadap Kinerja Karyawan Outsourcing Pada Perusahaan Penyedia Jasa Outsourcing PT. Adidaya Madani Denpasar. Jurnal Emas, 3(November 2023), 227–236.

Cropanzano, R., & Mitchell, M. S. (2021). Social exchange theory: An Interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602

Denus, Y. R., & Yulihasri, Y. (2022). Pengaruh Komitmen Organisasi, Kualitas Pelayanan Dan Kinerja Pegawai Terhadap Kepuasan Masyarakat Pada Lembaga Pemasyarakatan Kelas Iia Padang. CEMERLANG : Jurnal Manajemen Dan Ekonomi Bisnis, 2(3), 15–28. https://doi.org/10.55606/cemerlang.v2i3.227

Ernita F. (2020). Effect of manager entrepreneurship attitude and member motivation on organizational member participation. Management Science Letters, 10(12), 2931–2936. https://doi.org/10.5267/j.msl.2020.4.012

Francis D. (2021). The Mediating Effects of Organizational Commitment on Leadership Styles and Employee Performance in SOEs in Ghana: A Structural Equation Modeling Analysis. SAGE Open, 11(2). https://doi.org/10.1177/21582440211008894

Habib, S. M., Hussain, H., Al-Faryan, M. A. S., & Hussain, R. Y. (2022). Impact of firm characteristics and ownership structure on firm efficiency: evidence from non-financial firms of Pakistan. Cogent Economics and Finance, 10(1). https://doi.org/10.1080/23322039.2022.2106628

İbrahim. (2022). The Relationship between Empowering Leadership and Teachers’ Job Performance: Organizational Commitment as a Mediator Güçlendirici Liderlik ile Öğretmen İş Performansı Arasındaki İlişki: Örgütsel Bağlılığın Aracı Rolü. Journal of Theoretical Educational Science, 15(1), 16–41.

Ingrams, A. (2020). Organizational Citizenship Behavior in the Public and Private Sectors: A Multilevel Test of Public Service Motivation and Traditional Antecedents. Review of Public Personnel Administration, 40(2), 222–244. https://doi.org/10.1177/0734371X18800372

Iwah, I., Irfan, A., & Jumaidah, J. (2023). Pengaruh Kepemimpinan Terhadap Kinerja Pegawai Pada Kantor Desa Di Kecamatan Tommo Kabupaten Mamuju. Jurnal Nuansa: Publikasi Ilmu Manajemen Dan Ekonomi Syariah, 1(3), 238–245.

Izar Hasanah, D., & Ewom Oktemka, M. (2024). Pengawasan dinas kesehatan terhadap kualitas pelayanan kesehatan puskesmas di desa rancamanyar kecamatan baleendah 1. Jurnal JISIPOL Ilmu Pemerintahan Universitas Bale Bandung, 8(1), 35–49.

Latifah, Z. (2021). Pentingnya Kepemimpinan. Seminar Nasional, Vol 01, No, 103–111.

Lee. (2020). Do trust and culture matter for public service motivation development? Evidence from public sector employees in Korea. Public Personnel Management, 49(2), 290–323.

Luke F. (2020). Mind the context gap: a critical review of engagement within the public sector and an agenda for future research. International Journal of Human Resource Management, 31(1), 6–46. https://doi.org/10.1080/09585192.2019.1674358

Melissa, Tumukunde, V., Kirabo-Nagemi, C., Greco, G., Mambule, I., Katumba, K., Waiswa, P., Tann, C. J., Elbourne, D., Allen, E., Ekirapa-Kiracho, E., Pitt, C., & Lawn, J. E. (2023). Process and costs for readiness to safely implement immediate kangaroo mother care: a mixed methods evaluation from the OMWaNA trial at five hospitals in Uganda. BMC Health Services Research, 23(1), 1–16. https://doi.org/10.1186/s12913-023-09624-z

Mendrofa, M. (2024). The Effect of the Monitoring and Evaluation System on the Performance of Employees of Public Companies in the Tirta Umbu Drinking Water Area, Nias Regency. Innovative: Journal Of Social Science Research, 10(3), 2348–2369.

Meyer, J., & Allen, N. (2020). Commitment in the Workplace: Theory, Research, and Application. In Commitment in the Workplace: Theory, Research, and Application. https://doi.org/10.4135/9781452231556

Mutmainnah, D., Yuniarsih, T., Disman, Sojanah, J., Rahayu, M., & Nusannas, I. S. (2022). the Impact of Directive Leadership on Innovative Work Behavior: the Mediation Role of Continuance Commitment. Journal of Indonesian Economy and Business, 37(3), 268–286. https://doi.org/10.22146/jieb.v37i3.3377

N.K. Suciptawati, I.G.A. Wesnawa, & I.W. Mudana. (2021). Kontribusi Kepemimpinan Berlandaskan Tri Hita Karana, Motivasi Kerja, Dan Etos Kerja Sebagai Implementasi Pendidikan Ips Terhadap Kinerja Pegawai. Jurnal Pendidikan IPS Indonesia, 5(2), 117–128. https://doi.org/10.23887/pips.v5i2.420

Pambudi, A. S. (2023). Permasalahan Pelayanan Publik Dan Peran Ombudsman Perwakilan Dalam Pendampingan Aparatur Sipil Negara. Jurnal Ilmiah Wahana Bhakti Praja, 13(2), 128–141. https://doi.org/10.33701/jiwbp.v13i2.3178

Rudi Andika. (2020). the Effect of Employee Empowerment and Intrinsic Motivation on Organizational Commitment and Employee Performance. Jurnal Aplikasi Manajemen, 18(2), 241–251. https://doi.org/10.21776/ub.jam.2020.018.02.04

Setyani, D. M., & Rozak, D. H. A. (2021). PENGARUH KOMPETENSI, BUDAYA ORGANISASI, DAN KOMITMEN ORGANISASIONAL TERHADAP KINERJA KARYAWAN (STUDI KASUS PADA PT. DAFAM MAJU BERSAMA SEMARANG). Proceeding SENDIU, l(2), 978–979.

Sonnentag, S., & Frese, M. (2021). Performance Concepts and Performance Theory. Psychological Management of Individual Performance, October, 1–25. https://doi.org/10.1002/0470013419.ch1

Stefurak. (2020). The relationship of public service motivation to job satisfaction and job performance of emergency medical services professionals. Public Personnel Management, 49(4), 590–616.

Sugiyono, P. D. (2020). Metode Penelitian. Kuantitatif, Kualitatif, Dan R&D.

Sureiman. (2020). F-test of overall significance in regression analysis simplified. Journal of the Practice of Cardiovascular Sciences, 6(2), 116. https://doi.org/10.4103/jpcs.jpcs_18_20

Thanh, N. H. (2022). Transformational, Transactional, Laissez-faire Leadership Styles and Employee Engagement: Evidence From Vietnam’s Public Sector. SAGE Open, 12(2). https://doi.org/10.1177/21582440221094606

Waeyenberg, V. (2022). Performance management and teacher performance: the role of affective organizational commitment and exhaustion. The International Journal of Human Resource Management, 33(4), 623–646.

Wang. (2020). When does affective organizational commitment lead to job performance?: integration of resource perspective. Journal of Career Development, 47(4), 380–393.

Wikansari. (2023). Implementation of Integrated One Stop Model in Public Services : An Analysis of Human Resources Performance Competency Development in The Indonesian PUBLIC SERVICES : AN ANALYSIS OF HUMAN RESOURCES PERFORMANCE COMPETENCY DEVELOPMENT IN THE. March. https://doi.org/10.1234/me.v9i01

Zahari. (2023). Antecedents of Work Engagement in the Public Sector: A Systematic Literature Review. Review of Public Personnel Administration, 43(3), 557–582. https://doi.org/10.1177/0734371X221106792

Zakaria. (2020). The effect of leadership on public service motivation: A multiple embedded case study in Morocco. BMJ Open, 10(1), 1–3. https://doi.org/10.1136/bmjopen-2019-033010

Published

2025-06-05

How to Cite

Suastini, D. P., Heryanda, K. K., & Telagawathi, N. L. W. S. (2025). The Influence of Leadership, Organizational Commitment and Evaluation Monitoring on the Performance of Regional Apparatus Employees in Buleleng Regency. Buletin Poltanesa, 26(1). https://doi.org/10.51967/tanesa.v26i1.3259

Issue

Section

Economics and Management